Touchscreen USB connection, with device information provided by Microsoft when it recognizes the connection.Īnd I believe this is where the problem lies - I have tried reinstalling the composite device drivers for this HID device and keep getting the CoolTouch information being installed incorrectly. This capability is provided through a separate
ACER MONITOR DRIVERS WINDOWS 7 DRIVER
I have been through all of your suggestions, including protracted and comprehensive interaction with Acer support, with no luck.Īlthough I have reinstalled the latest Acer driver for this monitor, it does NOT contain any USB settings or touchscreen information and therefore has nothing to do with the touchscreen capability of this monitor. Only Microsoft updates, and there have been many none of which seem to relate to Acer touchscreen drivers, but this could be the cause of the problem. This is NOT this monitor's true touchscreen information, and changing Pen and Touch settings have no effect.ĥ. Under USB Controllers, touchscreen side shows up as a USB Composite Device - using a USB Viewer, device shows up as "CoolTouch(TM) System" and is reported as "Touch Under monitor entry, Device Manager reports "Acer T232HL" (latest driver, by the way). The monitor is connected via DVI the touchscreen side of the monitor is connected to USB 2.0Ĥ. Using the USB cable supplied with the monitor - USB 2.0 and the cable is OKģ.
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